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Click on items that may be of interest to you or your business. You'll find detailed information on our Products and services. Support has background information such as Operating Instructions and Tips. We have Links to external sites which may be of interest. If you find anything not working please mail to mailto: webmaster@telecall.uk.com

Your Business

You operate in an ever more competitive environment with demanding customers. An efficient phone system is vital, but is only part of the story. You need management information to control costs and monitor performance. You may need to control access to your building or parking area. You may have problems locating staff or you might have Health and Safety emergency issues which require attention. You may need voicemail, or need to allow incoming callers to navigate to the person or department they need.

Computer networks and telephone systems have traditionally been kept separate. Often with the IT. Manager responsible for one and the Office Manager for the other. Now the technologies are converging. We  provide switched and permanent data services within and between sites using standard technologies such as IP (Internet Protocol), ISDN2, ISDN30, Kilostream™ and Megastream™. Routers and Multiplexers are used to maximise data and voice throughput.

Call Centres

 You don't need to be big to benefit from techniques used by large companies. The built-in Call Centre functionality in our phone systems allows you to maximise productivity.

Linking Multiple Sites

Linking offices for voice and data is becoming more and more cost-effective.

Database Integration

Every business uses databases, whether it's a simple contact list in Microsoft Outlook®, an accounts system or a sophisticated Customer Relationship Management system. We can automate your operations so that you can dial directly from your databases or automatically find database records when a call comes in.