Estate Agency

Estate Agency is no exception to the maxim that the greatest reward goes to those who meet their customers’ needs in the most efficient manner. Rapid and efficient communication shortens the lead time between initial enquiry and completion. Here are examples of how Telecall will give YOUR business the edge over your competitors.

Contactability

We can give you a direct telephone number that rings not only your desk phone but also your mobile. If you’re at your desk just answer the phone and your mobile will stop ringing. If you’re out and about you will still get the call.

Calls you can’t answer

Occasionally you will have a phone ringing that you can’t answer. It happens in every business. Voicemail can answer the call for you and take a message or we can automatically transfer the call to another office for answering. More

Slash those phone bills

Customers who take our advice can save 78% on calls to UK Landlines and reduce their call cost to mobiles to around 7p per minute.  We provide management reports to assist you in detecting inappropriate phone usage.More

Link offices

We can link your offices for both voice and data, doing away with charges for inter-office calls and enabling your computer systems and databases to talk to each other. You can transfer calls between offices and you can have staff at one office answering calls coming in to another. We can even give you an extension of the office phone system at home, with all the features and facilities that you would have if sat at your desk in the office. More

CTI (Computer/Telephony Integration)

Ever thought it would be nice if you could highlight a number on your computer screen and your phone would dial it? Well, you can if you want. Your software package can even make a note of the call, and when an incoming call comes in we can automatically find the client record and pop it up on your screen for you. More