Education

Schools and educational establishments present their own set of management issues. Sites usually involve a number of separate buildings, which may not even be on the same site.   Computer systems and Internet access are critical, as is security and communication.   If a major event occurs, such as a power failure, fire or flood it can be difficult to communicate quickly and effectively with parents to advise them not to send their children to school, or indeed to collect them if the school needs to be evacuated.

Telecall has a wealth of experience working with educational establishments. A typical installation may consist of a combined voice and data network with computer and telephone outlets distributed over the campus and fibre optic links between buildings. ID Badge readers on main entrance doors will control entry to buildings/car parks and doorphones will be used to allow authorised visitors to gain entry. Different doors can have different access levels, with some being staff-only or computer suites being restricted to authorised users only.

Voicemail allows parents to leave messages if pupils are going to be absent and a variety of systems might be deployed to allow rapid contacting of parents. While e-mail is relatively quick and cheap it does not have the immediacy of a phone call or text message, which will generally be seen much more quickly. We can integrate the phone system with the pupil records, allowing you to make fast and effective phone calls direct from the records screens or to send bulk text messages to mobile phones in the event of a school closure.

If an event affects the school that is reported in the local media we can rapidly deploy spoken messages to be played to callers, e.g. "Damage to the Science Block will prevent some lessons from taking place but all pupils should report for school as normal. If this answers your question please hang up now. If you would like to speak to a staff member please hold the line."

We can provide loudspeaker systems allowing messages to be broadcast to particular areas or across the school and also to play pre-recorded emergency evacuation announcements.

A mobile cellular network covering the entire establishment can be set up with key staff having mobile extensions so they can easily be contacted wherever they are. Download the Mobility briefing

Phones can be protected with passwords which allow them to be used internally but prevent chargeable calls from being made without the password.

The Library and Learning Resource Centre at the Arts Institute at Bournemouth. Data, telephony, and fibre-optic installation by Telecall.

Call Cost reduction.

Your outgoing calls are automatically be routed via cheaper carriers to save on call charges. We provide management reports to assist you in detecting inappropriate phone usage.